Headphones
We do not recommend using headphones or earbuds while using our Duo program.
My Buzz isn’t picking up sounds
If your Neosensory Buzz isn’t vibrating for the sounds you expect in your s...
Is there a phone app that controls my Buzz?
Buzz does not require the use of a mobile phone or any kind of app. Neo...
What are the training games for?
To help your brain better match sounds to the patterns of vibrations felt on...
What is high-frequency hearing loss? How do I know if I have it?
High-frequency hearing loss means you have difficulty hearing high-pitched s...
Can I use Clarify together with hearing aids?
Yes, Clarify can be used on its own or in conjunction with hearing aids or a...