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Sound Awareness
- How does my brain adjust to the vibrations? Is there anything I can do to speed up the process?
- Will Sound Awareness help me with speech comprehension?
- Will Sound Awareness help me with lip reading?
- Will Sound Awareness filter out background noise?
- What are the different listening modes?
Duo for Tinnitus
- How does the Duo program work?
- How long does the program last? Is two months enough or should I keep the band forever?
- What is the return policy?
- Will my insurance pay for this? Do you have a CPT code for my insurance? Will this be covered by my HSA?
- Is the Duo program designed to help all types of tinnitus?
Clarify
- How long do I need to wear the band to notice a difference?
- Do I need to go through a training program?
- What if it doesn’t work for me?
- Does Clarify work in a crowded room? Can it isolate the voice of the person speaking to me?
- Can Clarify help me understand the TV or radio? Are those different frequencies than in-person conversations?
Get to know your Neosensory app
- Is there a phone app that controls my Buzz?
- Does the app allow me to customize more things about Buzz?
- How do I log into the app?
- How do I connect Buzz to my phone?
- How do I name my Neosensory Buzz?
Product Education
- Is my Buzz waterproof?
- Buzz sizing: Which is right for me?
- Of what material is Neosensory Buzz made?
- How do I clean Buzz?
- What does Buzz do when two sounds happen at the same time?
Troubleshooting
- My Buzz won't turn on
- Why won’t my Neosensory Buzz connect to the app?
- My Buzz isn’t picking up sounds
- My Buzz is flashing purple lights. What does this mean?
- What do the lights mean?